Visit a shop
A visit starts when the rep checks in at the shop and ends when they check out. The phone records how far the rep was from the shop’s pin.
How it works
Section titled “How it works”- Each shop has a pin and a check-in radius (150 m unless set otherwise).
- Outside the radius, depending on your company’s rules, the check-in is refused, or allowed with a reason that the office sees: the phone says Away from the shop, the console Outside the fence.
- On a strict-order route, a stop opens only after the one before it is visited or skipped (Skip this stop).
- Visiting a shop that isn’t on today’s route (Not on today’s route) asks the rep for a reason.
- A check-in with no location (no GPS fix) is kept and flagged No location for the office.
- The office sees every visit, how far away it was, and any reason given.
In the Nile Fresh day
Section titled “In the Nile Fresh day”Omar checks in about 17 m from Nile Market's pin, inside its 150 m radius. The visit starts and selling opens here.
| Item | Before | After | Change |
|---|---|---|---|
| Stops visited | 0 stops | 1 stops | +1 |
Jobs in this stage
Section titled “Jobs in this stage”- Check the day’s visits
- See where the reps are
- Read your day on Today
- Start your day and share your location
- Find a shop
- Check in at a shop
- Do a shelf check
- Check out and go to the next stop
- Propose a new shop
- Example: Check in 400 m from a shop
If something goes wrong
Section titled “If something goes wrong”| What you see | What to do |
|---|---|
You were too far from the shop to check in. Go to the shop and check in there. OUTSIDE_RADIUS | Walk to the shop and check in again. If the pin is wrong, ask the office to move it. |
This route goes in order. Visit or skip the stop before this one first. STOP_OUT_OF_ORDER | Visit or skip the stop before this one first. |
This shop isn't on today's route. Say why you're visiting, then check in again. OFF_ROUTE_REASON_REQUIRED | Choose why you're visiting a shop that isn't on today's route, then check in. |